Your wellbeing is our responsibility 18+ Only

2xx Responsible Gaming — Keep It Fun, Know Your Limits, Stay Safe

2xx believes gaming is purely for entertainment. We want you to stay in control at all times — enjoy the fun, but never go beyond your limits. We're with you every step of the way through responsible gaming.

24/7 Support Available
Protection Tools Are Free
Age Verification Is Mandatory

Important Warning

  • Gaming is for entertainment, not income
  • Never bet more than you can afford to lose
  • Chasing losses is dangerous
  • Avoid gaming when you are under the influence of alcohol or feeling stressed
  • Contact support immediately if you run into any issues

2xx's Responsible Gaming Tools

We provide multiple effective protection tools to help you stay in control.

Set a Deposit Limit

You can set your own daily, weekly, or monthly maximum deposit limit. Once set, it takes effect immediately, and any increase requires a 24-hour waiting period.

Session Time Limit

Set your session to end automatically after a set time. Choose 1 hour, 2 hours, or any limit from your account settings — so gaming stays within regular breaks.

Cooling-Off Period

If you feel you need a break, you can take a temporary pause ranging from 24 hours to 6 weeks. During this period your account will be locked and you will not be able to participate in any games or betting.

Self-Exclusion

For longer-term issues, you can close your account for 6 months, 1 year, or permanently. Once self-exclusion is active, the account cannot be reopened before the set period ends.

Disable Promotions

If bonus offers, promotional emails, or push notifications are increasing your urge to play, you can turn them off anytime from your settings. We respect your choices.

Betting & Loss Limits

Set a maximum wager and a maximum loss limit for each session separately. Once you hit the limit, the system will automatically prompt you to take a break.

Keep in mind: Responsible gaming is a mindset, not just a set of limits. 2xx always encourages you to stay aware and in control. If something feels wrong, reach out to us without delay — we don't judge, we just help.

What is responsible gaming?

Responsible Gaming means treating gaming purely as entertainment — not as a source of income or an escape from stress. At 2xx, responsible gaming isn't just a policy; it's the foundation of our platform.

Millions of users enjoy our platform every day. Most of them experience gaming exactly as it should be — pure entertainment. But a small number may occasionally lose control. 2xx is always there in those moments.

Responsible gaming means knowing how much to play, how much to wager, and when to stop. If your budget is intact, your head is clear, and your relationships with family and friends are healthy, you're gaming the right way.

Warning Signs — When Should You Be Concerned?

Gaming addiction doesn't happen overnight — it builds gradually. If you notice any of the signs below in yourself or someone you know, don't wait to get help:

Betting beyond your means: Betting with money meant for essential expenses, or spending money in secret from your family.

Chasing losses: You keep playing to recover lost money, but end up losing even more each time.

Uncontrolled time spent: Playing for hours on end, losing track of time, and letting daily responsibilities slip.

Strained relationships: Arguing with family or friends about gaming, lying about it, or avoiding them.

Emotional changes: Feeling restless, irritable, or low when you can't play.

Playing in secret: Hiding your gaming from family or lying about how much you play.

Build Healthy Gaming Habits

Responsible gaming doesn't mean quitting — it means enjoying gaming in a balanced way. A few simple habits can keep your gaming experience positive:

Set your budget before you start: Decide how much money you'll use before each session. Once that budget is gone, stop — not a single penny more.

Stick to your time limits: Set a time limit before you start playing. Set an alarm — when it goes off, take a break.

Take regular breaks: Take at least a 10-15 minute break every hour. Get up, walk around, drink some water — it keeps your head clear.

Keep other hobbies too: Life has more to offer than gaming — read a book, play a sport, or spend time with your family.

Accept losses as part of the game: Wins and losses are both part of gaming. If you lose, don't get discouraged — treat it as the cost of entertainment.

Talk openly: Be honest with your family about gaming. There's nothing to hide — they're on your side.

Age Verification & Minor Protection

Age verification is mandatory when registering on 2xx. Only individuals aged 18 or older may create an account. Age is confirmed during the KYC process using a national ID card or passport.

If there are minors in your household, keep parental controls enabled on your device. Never share your account login details with anyone. 2xx does not support minors participating in gaming and maintains a strict stance on this.

Suspicious account activity: If we receive information about a minor's account, we immediately suspend it and delete all associated data. If you suspect someone you know has an account, please contact support.

2xx's Commitment to Responsible Gaming

2xx is more than a gaming platform — we're building a responsible community. Our responsible gaming program is developed to international standards and continuously improved.

We believe responsible gaming is a shared effort. We support you with technology and tools, but you also need to be honest with yourself. When gaming starts causing stress instead of joy, that's the time to seek help.

Our support team is available 24/7, every day of the week. We'll listen without judgment and provide whatever help you need. Your mental wellbeing matters to us more than any profit.

As part of responsible gaming, 2xx regularly analyzes user gaming patterns. If a user's behavior shows warning signs, our team reaches out directly to offer support. This isn't a punishment — it's genuine care.

Deposit Limit Example

Daily Limit BDT 1,000
Used: BDT 550 / Remaining: BDT 450
Weekly Limit BDT 5,000
Used: BDT 1,500 / Remaining: BDT 3,500
Monthly Limit BDT 15,000
Used: BDT 2,700 / Remaining: BDT 12,300

Quick Protection Tools

Deposit Limit

Set your limits anytime from settings.

Cooling-Off

Take a break ranging from 1 day to 6 weeks.

Self-Exclusion

Close your account long-term or permanently.

Need Help?

Our support team is always ready to talk about responsible gaming or help with any issue you're facing.

Live Chat
Active 24/7 — chat with us live
Email Support
[email protected]
No one under 18

This platform is for adults only. Account creation by minors is strictly prohibited.

Check Yourself — A Simple Self-Assessment

Ask yourself the questions below. If you answer "yes" to most of them, it may be time to seek professional help.

1. Are you spending more on gaming than your budget allows?
Yes Sometimes No
2. Do you feel restless or irritable when you are not gaming?
Yes Sometimes No
3. Are your family or friends concerned about your gaming?
Yes Sometimes No
4. Are you repeatedly playing to recover money you have lost?
Yes Sometimes No
5. Are you having trouble focusing on work or your studies?
Yes Sometimes No
6. Are you being dishonest with yourself about your gaming?
Yes Sometimes No

If you answered "Yes" or "Sometimes" to most of the questions above, please reach out to our support team. This is not a sign of weakness — it takes courage.

Frequently Asked Questions

Frequently Asked Questions About Responsible Gaming

Yes, but not before the set period has ended. If you chose a 6-month self-exclusion, you can request to reactivate your account after the full 6 months have passed. For permanent self-exclusion, reactivation is not possible. This decision is intentionally made difficult so that you receive genuine protection.

Lowering your deposit limit takes effect immediately. Increasing it, however, requires a mandatory 24-hour waiting period — deliberately built in so you don't raise your limit on impulse. If you still want to increase it after 24 hours, the change will then go through.

Yes, even during a cooling-off period when gaming and betting are paused, you can still withdraw funds from your account. The money is yours, so there is nothing stopping you from accessing it. Withdrawals will follow the standard process.

Yes, 2xx monitors unusual gaming patterns through an automated system — such as sudden large bets, extended sessions, or frequent deposits. This information is used solely for your protection. If any risk signals are detected, our team will reach out to you without judgment.

Start by having an open, empathetic conversation with them — no criticism, just understanding. Then let our support team know. We'll monitor the account and take action if needed. Encourage them to seek professional help. Remember, asking for help is a sign of strength.

Completely free. Deposit limits, cooling-off periods, self-exclusion, session limits — all tools are available to any 2xx account holder at no cost. We believe these protections are a basic right, not a premium feature.
Safe Gaming We're here for you

Play Responsibly, Win Happily

Join 2xx and enjoy a safe, trusted gaming environment. Use our responsible gaming tools to play — where the fun is always controlled and healthy.

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